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After flood damage occurs, take these steps immediately: First, document all damage with photos and videos before any cleanup begins. Second, contact your flood insurance provider as soon as possible—most policies require prompt notification. Third, make temporary repairs to prevent further damage (save all receipts). Your insurer will assign an adjuster who will inspect the damage and estimate repair costs.

Important tips for a successful claim: keep a detailed inventory of damaged items with estimated values, get independent repair estimates in addition to the adjuster’s assessment, and don’t discard damaged items until the adjuster has documented them. The claims process typically takes 30-90 days. If you believe your settlement offer is too low, you have the right to dispute it. Learn more about the claims process from Bridgeway Insurance. The NFIP’s FloodSmart.gov also provides detailed claims guidance.

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